Returns & Refunds Policy
At CJP Nail Systems, we want you to be delighted with your professional nail supplies, but if you are not satisfied, you can return unopened and unused products within 14 days of delivery. Please ensure all security seals remain intact to qualify for a refund due to hygiene and safety regulations.
Contact Support
Email our customer care team with your order number and reason for return to receive your unique Return Authorization code.
Pack Securely
Place the unused items in their original packaging, ensuring they are well-protected to prevent damage during transit.
Ship the Items
Send your package to our distribution center using a tracked shipping service, as we cannot be responsible for items lost in the mail.
Quality Inspection
Once received, our team will inspect the items and process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing